IS7 Game Account Closure: What to Confirm
Removing an app from your phone and asking a provider to close an account are different actions. Decide what outcome you want, preserve the records you need and request clear confirmation from the provider.
Name the outcome you want
- Sign out: end an accessible session using the option the app provides.
- Uninstall: remove the installation from a device; this does not confirm deletion of an account held by the provider.
- Take a break or restrict access: ask about the controls available and the period they cover.
- Close an account: request the provider’s account-closure process and an explanation of its effect.
Use the provider’s verified process
Look for account-management information in the app or ask through its verified support route. We have not verified an IS7 closure button, form, completion time or eligibility rule, so this page does not invent those steps.
State your request plainly. If you want the account closed, say so rather than asking only how to remove the app. If your concern is losing control of play, explain that you need information about access restrictions as well. Responsible play covers support and taking a break.
Keep the records relevant to your request
Before making changes, note the account identifier and any open support case or transaction reference you may need. Ask the provider how unresolved entries will be handled during closure. Do not assume that a missing app icon resolves an account balance or outstanding case.
The wallet-records guide explains which identifiers may help. Preserve information privately and provide only what the verified process requests; a closure request does not justify sending your password in a message.
Ask what the confirmation means
Find out whether the requested action is temporary or permanent, when it takes effect and how you will receive confirmation. Ask separately about communications, connected devices and any data-retention explanation the provider supplies.
Account closure, marketing preferences and deletion of personal data are not interchangeable terms. This guide does not promise that all information is erased or give a legal deadline. The website privacy policy describes this information site, not the provider’s separate account service.
Keep the outcome with your case reference
Save the response confirming what was done and the date it took effect. If the response does not match the request, follow up against the same reference and identify the difference. Our support guide explains how to keep the exchange clear. Removing local files later is a separate storage-management task.